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Field Report from Collective Intelligence 2012

It was an amazing trip to MIT this week. I spent a beautiful three sunny days in Cambridge visiting friends and attending the Collective Intelligence 2012 conference. I was there to present my dissertation work (a little depressingly compressed into an 8-page paper and poster) to some of the smartest people I have ever met.

The conference was the first of its kind and hopefully will stand as the first in a long line to continue investigating how we work together in seemingly intelligent ways. The overview text from the conference website:

Collective intelligence has existed at least as long as humans have, because families, armies, countries, and companies have all – at least sometimes – acted collectively in ways that seem intelligent. But in the last decade or so a new kind of collective intelligence has emerged: groups of people and computers, connected by the Internet, collectively doing intelligent things. For example, Google technology harvests knowledge generated by millions of people creating and linking web pages and then uses this knowledge to answer queries in ways that often seem amazingly intelligent. Or in Wikipedia, thousands of people around the world have collectively created a very large and high quality intellectual product with almost no centralized control, and almost all as volunteers!

These early examples of Internet-enabled collective intelligence are not the end of the story but just the beginning. And in order to understand the possibilities and constraints of these new kinds of intelligence, we need a new interdisciplinary field. Forming such a field is one of the goals of this conference.

We seek papers about behavior that is both collective and intelligent. By collective, we mean groups of individual actors, including, for example, people,
computational agents, and organizations. By intelligent, we mean that the collective behavior of the group exhibits characteristics such as, for example,
perception, learning, judgment, or problem solving.

Topics of interest include but are not limited to:

    human computation
    social computing
    crowdsourcing
    wisdom of crowds (e.g., prediction markets)
    group memory and problem-solving
    deliberative democracy
    animal collective behavior
    organizational design
    public policy design (e.g., regulatory reform)
    ethics of collective intelligence (e.g., “digital sweatshops”)
    computational models of group search and optimization
    emergence and evolution of intelligence
    new technologies for making groups smarter

Invited Speakers

All the plenaries were excellent and nearly all the accepted paper sessions were strong as well. I began the conference a little in awe of the names walking so near me at a conference with a population of only 203. But the intimacy of such a setting allowed me to have hallway conversations and lunch(es) with some of the researchers I most admire in this interdisciplinary field.

I am tickled that my work will be found in the proceedings alongside such strong, visionary research.

The full proceedings are online at arXiv.org and freely available.

My paper is here: Collective Cognitive Authority: Expertise Location via Social Labeling

And the accompanying poster:

For posterity, I’ve included my tweets from during the conference:

19 Apr – walking through MIT campus for start of Collective Intelligence 2012 http://www.ci2012.org #ci2012
19 Apr – remarkable collection of interdisciplinary luminaries in this room. pleased to be here #ci2012
19 Apr – i’m a poster. RT @gegenhuber #ci2012: 104 paper submission, 18 for presentation, 16 for poster. Very diverse group.
19 Apr – nice trend so far of showing faces of named collaborators on slides #ci2012
19 Apr – remarkable work being done at http://icouzin.princeton.edu/ #ci2012
19 Apr – Anita Woolley (CMU) looking for ‘c-factor’, traits/markers that indicate who exhibit collective intelligence #ci2012
19 Apr – says Anita Woolley (CMU) “when sensitivity to signaling within the group is higher, CI is higher” (re: women, ants, etc.) #ci2012
19 Apr – listening to @YBenkler – he works on a different level. impressive. #ci2012
19 Apr – says @YBenkler “collaboration among diverse participants will benefit from structure, and could benefit from power” #ci2012
19 Apr – says @YBenkler “but power can undermine intrinsic motivation” #ci2012
19 Apr – Ian Spiro (NYU) et al have built a markerless motion capture tool using mechanical turk http://arxiv.org/abs/1204.3596 #ci2012
19 Apr – and the code is open! https://github.com/movementlab http://arxiv.org/abs/1204.3596 #ci2012
19 Apr – incredible. realtime crowds @msbernst – can bring in huge group responses in half a second using ‘retainers’ http://www.technologyreview.com/blog/arxiv/27763/ #ci2012
19 Apr – says @ipeirotis “brain functions are biologically expensive (MTurk workers want to use only their motor skills)” #ci2012
19 Apr – says @ipeirotis “confuse bad MTurk workers by punishing with unpredictable ‘errors’ (fake loading messages, 404s, etc.)” #ci2012
19 Apr – Bob Kraut (CMU) http://kraut.hciresearch.org/ discussing self/group motivation dynamics – how to get social identity to align group goals #ci2012
19 Apr – Bob Kraut (CMU) http://kraut.hciresearch.org/ says publicizing important community tasks helps align individual motivation with group goals #ci2012
19 Apr – .@jpom orig Woolley Science article https://www.sciencemag.org/content/330/6004/686.abstract – signaling part of ‘social intelligence’, made connection to ants today #ci2012
19 Apr – speaker @winteram on Group Identity, Culture, and Collective Intelligence and Social Learning #ci2012
19 Apr – speaker @rbmllr (MIT) showing a ‘wickedly hard handwriting example’, using iterative improvement MTurk HIT #ci2012
19 Apr – says Yahoo’s @xeeliz “I’m interested in the collected as well as the collective. Are they the right data?” #ci2012
19 Apr – And I do love hearing @xeeliz speak – smart, funny, relevant, british #ci2012
19 Apr – Ed Hutchins (UCSD) talks about ‘distributed cognition’ – began by studying high-staked small groups (Navy ship navigation) #ci2012
19 Apr – Ed Hutchins (UCSD) says “What will happen when all airlines/pilots carry iPads instead of 30lbs of paper (maps/data)? Don’t know!” #ci2012
19 Apr – .@benbendc asking “who are we?” to the community in the room “what do we want to do?” #ci2012
19 Apr – says @benbendc “We need a Large Social Collider” – demanding our Sputnik moment #ci2012
19 Apr – .@zittrain saying “significance of this room’s expertise” … agreeing with @benbendc “this stuff matters” #ci2012
19 Apr – says @zittrain “we have a new unit/particle – ‘cogs’ in our field. both cognition… and cogs in a machine” #ci2012
19 Apr – says @zittrain “These arm’s length markets… are laundering ethics” #mturk #ci2012
19 Apr – always book @zittrain as a final speaker. anyone having to follow would be depressed. #awesome #ci2012
19 Apr – .@zittrain writing a book this summer named “Cog” – hopes to offer solutions to our new realities of collective intelligence. #ci2012
20 Apr – speaker @ladamic discussing information diffusion in social networks. “How and how much are we influenced by our people?” #ci2012
20 Apr – says @ladamic “preference of viral social objects: true > funny > awesome > cute” #ci2012
20 Apr – says @cfchabris “simple response time for groups is second highest predictor for collective intelligence” #ci2012
20 Apr – says @cfchabris “turn taking in groups correlated with high CI, followed by social ability (Reading the Mind in the Eyes test)” #ci2012
20 Apr – says @cfchabris intelligence may be a property of all “species” of complex information processing systems #mice #monkeys #groups #ci2012
20 Apr – .@klakhani (Harvard Business School and NASA Tournament Lab) covering many examples of innovation contests #ci2012
20 Apr – Scott E. Page (Michigan) layering economic model math on Surowiecki’s Wisdom of Crowds (diversity = inverse covariance) #ci2012
20 Apr – speaker @seydaertekin on predicting wisdom of crowds without ground truth to best use limited budget #crowdsense #ci2012
20 Apr – Yu An Sun (Xerox) speaking on dealing with when the crowd majority voting doesn’t work, other methods, comparisons #ci2012
20 Apr – being controversial, @nikete w/ @mdreid on Crowd & Prejudice, and impossibility of crowd labeling without a gold standard #ci2012
20 Apr – Michael E. Roberts (DePauw) Group Foraging in Dynamic Environments, modeling group/food behavior #ci2012
20 Apr – Pavlin Mavrodiev (ETH Zurich) showing examples/models of non-independent opinions effecting ‘wisdom of crowds’ #ci2012
20 Apr – Ying Zhang (PARC) on thermodynamic principles in social collaborations – Wikipedia as thermodynamic system #ci2012

Thank you to everyone at MIT, CSAIL, the NSF, the Kendall Hotel, and the conference committee for a thought-provoking, inspiring, and tasty week.

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My First Two Books

It’s been a big week in my publishing life.

Last week, two documents that I’ve been working on for years are now available in book form.

First, my dissertation is now available from ProQuest in a lovely academic hardcover edition. I plan to order one for my shelf. Everyone else, please, just download the PDF (it’s creative commons). ProQuest has enough money already.

And second, the iRODS 3.0 microservices book is now available on Amazon. Everything you wanted to know about iRODS.

Neat.

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Pesce on Expertise

Mark Pesce’s in my brain again, or rather, still.

From http://blog.futurestreetconsulting.com/2011/10/19/flexible-futures/:

If you know something that others want to know, they will find you.

In addition to everything else, we are each a unique set of knowledge, experience and capabilities which, in the right situation, proves uniquely valuable. By sharing what we know, we advertise our expertise. It follows us where ever we go. Because this expertise is mostly hidden from view, it is impossible for us to look at one another and see the depth that each of us carries within us.

Every time we share, we reveal the secret expert within ourselves. Because we constantly share ourselves with our friends, family and co-workers, they come to rely on what we know. But what of our colleagues? We work in organizations with little sense of the expertise that surrounds us.

Before hyperconnectivity, it was difficult to share expertise. You could reach a few people – those closest to you – but unless your skills were particularly renowned or valuable, that’s where it stopped. For good or ill, our experience and knowledge now extend far beyond the circle of those familiar to you, throughout the entire organization. Everyone in it can now have some awareness of the talents that pulse through your organizations – with the right tools in place.

And then:

Every employee in an organization has a specific set of talents, but these talents are not evenly distributed. Someone knows more about sales, someone else knows more about marketing, or customer service, or accounting. That’s why people have roles within an organization; they are the standard-bearers for the organization’s expertise.

Yet an employee’s expertise may lie across several domains. Someone in accounting may also provide excellent customer service. Someone in manufacturing might be gifted with sales support. A salesman might be an accomplished manager. People come into your organization with a wide range of skills, and even if they don’t have an opportunity to share them as part of their normal activities, those skills represent resources of immense value.

If only we knew where to find them.

You see, it isn’t always clear who knows what, who’s had experience where, or who’s been through this before. We do not wear our employment histories on our sleeves. Although we may enter an organization with our c.v. in hand, once hired it gets tucked away until we start scouting around for another job. What we know and what we’ve done remains invisible. Our professional lives look a lot like icebergs, with just a paltry bit of our true capabilities exposed to view.

I gotta build this thing and get it out there…
Contextual Authority Tagging

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Dissertation Accepted

With great pride I would like to announce that my dissertation was accepted by the Graduate School at UNC-Chapel Hill yesterday.

Congratulations. Your submission has cleared all of the necessary checks and will soon be delivered to UMI.

Hooray!

I’ve posted the entire dissertation online, with supporting materials created along the way.

It is published under Creative Commons with a BY-NC-SA 3.0 license.

Title: Contextual Authority Tagging: Expertise Location via Social Labeling
Author(s): Terrell Russell

Publishing Settings & Copyright
Traditional Publishing
Do not delay release to ProQuest
Allow search engine access.
Do not allow third party sales.
Do not file for copyright – I am requesting that ProQuest/UMI not file for copyright on my behalf.

Degree/Department Information
Year degree awarded: 2011
Degree Awarded: Doctor of Philosophy
Year Manuscript Completed: 2011
Department: Information & Library Science
Advisor/Chair: Deborah Barreau, Gary Marchionini
Committee Members: Barbara M Wildemuth, Sri Kalyanaraman, Phillip J Windley

Subject Categories
Information Science [0723] – primary
Organization Theory [0635]
Social Psychology [0451]

Keywords
cognitive authority
expertise
identity
knowledge management
reputation
tagging

Abstract
This study investigates the possibility of a group of people making explicit their tacit knowledge about one another’s areas of expertise. Through a design consisting of a modified Delphi Study, group members are asked to label both their own and each others’ areas of expertise over the course of five rounds. Statistical analysis and qualitative evaluation of 10 participating organizations suggest they were successful and that, with simple keywords, group members can convey the salient areas of expertise of their colleagues to a degree that is deemed “similar” and of “high quality” by both third parties and those being evaluated. More work needs to be done to make this information directly actionable, but the foundational aspects have been identified.

In a world with a democratization of voices from all around and increasing demands on our time and attention, this study suggests that simple, aggregated third-party expertise evaluations can augment our ongoing struggle for quality information source selection. These evaluations can serve as loose credentials when more expensive or heavyweight reputation cues may not be viable.

Language
en ( English )

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claimID all over again

So, it seems we were onto something with claimID. Just not quite at the scale we needed back in 2005.

Today, Google launched “Me on the Web” as part of their Google Dashboard.

However, your online identity is determined not only by what you post, but also by what others post about you — whether a mention in a blog post, a photo tag or a reply to a public status update. When someone searches for your name on a search engine like Google, the results that appear are a combination of information you’ve posted and information published by others.

Today we’ve released a new tool to help make it easier to monitor your identity on the web and to provide easy access to resources describing ways to control what information is on the web. This tool, Me on the Web, appears as a section of the Google Dashboard right beneath the Account details.

found via http://mashable.com/2011/06/16/google-me-on-the-web/

The idea that reputation matters and will become both more important and transparent are coming of age. Very soon, we’ll start needing better tools to vet the opinions that are being tracked and surfaced across the web.

Now, if only I could publish this dissertation…

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My social graph is mine

Mark Pesce has done it again. He went ahead and wrote (spoke, actually, at LCA2011) what was in my head, better than I had (not) written it. He talks about how we’re social creatures, how we mimic innately (mimesis), and how to truly fight the man, we’ve got to own our information, our networks, and our dignity.

From Smoke Signals:

Your social graph is the most important thing you have that can be represented in bits. With it, I can manipulate you. I can change your tastes, your attitudes, even your politics. We now know this is possible – and probably even easy. But to do this, I need your social graph. I need you to surrender it to me before I can use it to fuck you over.

His four design principles to make sure we own the future:

1. Distribute Everything
2. Transport Independence
3. Secure Everything
4. Open Everything

It seems so straightforward.

So why, again, have we capitulated to Facebook?

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Happy 10th Birthday, Wikipedia

I love Wikipedia.

It represents democracy in action. It represents our continual redefinitions of both truth and relevancy. It represents our ability to deal with authority in the face of a distinct lack of credentialing. It represents our best efforts to make sense of our world and to both collate and distill its essence.

I think it represents the future.

It is a thing of beauty and I’m inspired by it every day.

Happy 10th Birthday, Wikipedia.

And thanks!

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Weak Passwords: Scourge of Shared Hosting

This was originally posted at the TextDrive blog on May 7, 2005. Copying here for posterity.

Please consider your fellow servermates and avoid the use of weak passwords.

What Not To Do

Strong passwords are great. Cryptographically secure passwords are even cooler and highly encouraged. That said, under no circumstances should anyone be using something like “jason/jason” or “damelon/damelon” as their login/password combination.

Dictionary attacks have been monitored on these servers from the very early days and are considered “constant” today. Expect that if you are using a weak password for your account to be compromised by these attacks. This escalates the possibility that other users will be affected by your oversight. This is a very bad thing.

Choosing Good Passwords

Information about how to choose good passwords can be found in many places. A good summary can be found at the Australian Computer Emergency Response Team’s site here.

Choice Selections

“It has often been said that ‘good fences make good neighbors.’ On a Unix system, many users also say that “I don’t care who reads my files, so I don’t need a good password.’ Regrettably, leaving an account vulnerable to attack is not the same thing as leaving files unprotected. In the latter case, all that is at risk is the data contained in the unprotected files, while in the former, the whole system is at risk.”—Klein, 1991

“I remember seeing a great phrase on the Mexican Hackers Emergency Response Team page, which went something like ‘Passwords are like underwear: don’t share them, hide them under your keyboard, or hang them from your monitor. Above all, change them frequently’”—SecurityFocus

Thanks, Terrell

References

[1] AusCERT. Choosing Good Passwords. (2001) http://www.auscert.org.au/render.html?it=2260

[2] Klein, Daniel V. (1991) Foiling the Cracker; A Survey of, and Improvements to Unix Password Security. Proceedings of the 14th DoE Computer Security Group. May 1991. http://www.klein.com/dvk/publications/

[3] SecurityFocus. (2001) Password Crackers – Ensuring the Security of Your Password. http://www.securityfocus.com/infocus/1192

[4] Smith, Richard E. (2002) The Strong Password Dilemma. http://www.smat.us/sanity/pwdilemma.html

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Vollis Simpson in NYTimes

In today’s NYTimes — an article about Vollis Simpson discusses his past, his hands, and his art.

Kelly and I commissioned 16 whirligigs from Vollis for our wedding in 2008; 15 tabletop whirligigs for our wedding party and immediate family members, and one larger “bike wheel” for ourselves.

You can see our order for the bicycle wheel in small black text on his door in photo 3 of 12 in the accompanying slideshow. It’s way down at the bottom…

And again, before it was covered with two more years of barn activity.

It’s wonderful to see him get this kind of recognition and I hope many others continue to have a chance to enjoy his work.

He has lived to see what he thought of as a hobby for himself and quirky entertainment for the neighbors become part of a seriously regarded corner of the art world, one that generates master’s theses, museum shows and significant money.

His work, which graced a window at Bergdorf Goodman in Manhattan last Christmas, is on permanent display in Baltimore, Atlanta and Albuquerque.

We love our whirligig.

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Promises and Privacy of Self-Disclosure in Online Communities

I just read the most plausible of law review papers suggesting the potential for protection of a private space within social network sites (SNS). Fellow UNC grad student Woodrow Hartzog proposes the use of Promissory Estoppel as a means to protect self-disclosure in online communities. It would create a type of contract or agreement between users of a site whereby a protection would exist for information disclosed in that community or site. If someone else shares the disclosed, private information, with a few caveats, they can be held accountable.

Abstract:
The unprecedented sharing of private information on the Internet is leading some to herald the demise of privacy. It is far too facile, however, to conclude that because people are sharing private data online, they should expect no privacy. The need for confidential disclosure is no more prevalent than when sensitive information such as dating profiles, candid thoughts and past substance abuse is revealed in online communities. What happens when information leaks outside these communities? Traditional remedies will likely fail to protect people when members of an online community violate the confidentiality of other members. In this article, I contend that the law can ensure confidentiality for members of online communities through promissory estoppel. This is the first article proposing the application of promissory estoppel via a website’s terms of use as a method for protecting disclosure in online communities. Under the third-party beneficiary doctrine or the concept of dual agency, these agreements could create a safe place to disclose information due to mutual availability of promissory estoppel.

Hartzog goes on to quote Professor Daniel Solove in a passage on practical implications:

The use of promissory estoppel to protect self-disclosure in online communities is consistent with many legal and public policy considerations besides privacy. Additionally, it could help create a stronger normative culture of confidentiality to protect the well-being of online community denizens. Professor Daniel Solove has asserted that “[p]rivacy, in the form of protection against disclosure, regulates the way people relate to others in society…[I]t promotes one’s ability to engage in social affairs, form friendships and human relationships, communicate with others and associate with groups of people sharing similar value.” … His conclusion underscores the need to create a safe place for disclosure online.

The four part analysis of whether a promissory estoppel should be applied is proposed as:

1) Was there a clear and definite promise?
2) Did the promisor intend to induce reliance on the part of the promisee, and did such reliance occur to the promisee’s detriment?
3) Must the promise be enforced to prevent an injustice?
4) What are the damages?

Hartzog ends his paper:

The proposed theory of recovery advances privacy as control over personal information, one of the foundations of information privacy law. It focuses on reliance instead of a commercial-based bargain theory. It also encourages speech by offering a safe place for sensitive self-disclosure and an easier process by which potential disseminators of information disclosed within a community can determine the appropriate level of discretion to apply to accessed information.

Ideally, if utilized over a significant period of time, the promissory estoppel remedy could create a stronger normative culture of confidentiality through improved channels of internalization of duties of discretion. Additionally, the solution is likely compliant with the First Amendment, as analyzed under the Cohen standard. Finally, although the available damages under promissory estoppel are less than that in tort, the theory could potentially have an effect on other torts, such as the tort for breach of confidentiality.

It is difficult to predict the full impact adoption of the promissory estoppel remedy would have for online communities, but the provision of a safe place for users to disclose personal information online would likely promote both speech and the personal well being of online community denizens.

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